Frequently Asked Questions - All FAQs

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This tutorial will walk you through the steps of downloading and installing Filezilla as well as how to access your webspace using FTP.

 

 

 

You can access your webmail by using the following URL syntax:

 

http://www.yourdomain.com/webmail

 

You will need to use your FULL email address as your username and your regular email password that you were given when you signed up with us.

 

Once you are logged in, you will see a number of options (there are three different webmail clients that you can use to access your email depending upon which one you prefer), as well as options for changing your email password, create forwards, autoresponders (useful when you are going to be away).

 

 

** The most common problem that users have with accessing the webmail is that they don't use their FULL email address.

One of the most asked questions that we get is how do I configure my email?

 

Well, it is actually quite simple. The following tutorial will walk you through getting your account details and setting up your email client (in this case Outlook 2003).

 

 

Your hosting account with G4 Ventures Ltd. comes with a number of advanced administrative features. We utilize one of the industries leading website management systems - cPanel.

 

One of the features that it allows is easily accessible website statistics (updated nightly). This tutorial will show you how to access this information. If you have lost your username/password, please contact us using our online contact form to have that information re-sent to you.

 

 

 

This tutorial demonstrates how to make use of our Live Support Chat feature of the website.

 

 

This tutorial covers the process of creating and editing email accounts within a cPanel hosting account.

 

There are a number of different ways to add content to your Moodle course. This Flash tutorial will show you one method for uploading and linking a single resource to a course.

 

 

Adding and editing content blocks within Moodle is quite simple. Here is a screen capture tutorial to walk you through the process:

 

 

Many Moodle users still rely upon external gradebooks in order to maintain and organize their student grades. Importing grades from most grade programs is quite simple because Moodle allows for .csv file uploades into the gradebook.

This screen capture tutorial will demostrate one method for importing student grades into one of our custom Moodle installations:

Many of our clients ask us where they can go to find extensions to enhance their Joomla-based websites. This video shows you where the main Joomla extension repository is and how to begin finding extensions that are already out there.

 

 

This is a pretty common question. If you don't know what targets and anchors are, a target is a hyperlink that links to a specific position within a page. The anchor is the point to which the target is directed. The following screen capture session shows how to create targets & anchors within a content pages in Joomla.

 

 

 

The following tutorial will illustrate how to add or edit menu items within Joomla. 

This tutorial covers how to upload and link .pdf and .doc files within Joomla articles using the JCE editor.

 

A common question that clients ask is "how do I add page keywords and descriptions to get better search engine listings?" Well, with Joomla it is a simple thing to do.

 

This tutorial will show you how to add article level keywords and descriptions to your pages.

 

Many of our clients ask us where they can go to find extensions to enhance their Joomla-based websites. This video shows you where the main Joomla extension repository is and how to begin finding extensions that are already out there.

 

 

This tutorial will demonstrate how to upload and insert images into Joomla. This method requires the JCE Editor for Joomla be installed (which we install for most of our clients).

 

In Joomla, there are 3 basic types of enhancements to the system that can be added:

  • Components (think of these as quite complex programs that run within the Joomla environment and add new functionality)
  • Modules (think of these as blocks of information that can be added. They can rely upon Components, or can be menu's, simple HTML or other types of content)
  • Plug-ins (these allow pieces of content to be displayed wherever we put the plug-in code)

This tutorial give you a brief tour of the Joomla administrative area and demonstrates how to find the Components and Modules that can be used within a site.

 

This tutorial illustrates the process for manually adding, editing & deleting users within the Joomla administrative area.

 

This tutorial illustrates how to remove content from the Joomla content directory using a component called JoomlaXplorer.

 

The following tutorial discusses creating and using groups within Moodle activities.